Customers find the product to be very pretty and elegant, with many praising its beautiful appearance and how it elevates their bathroom decor. The material is generally well-received, with some appreciating its airy and linen-like feel. However, opinions on the material are mixed, as some reviewers found it to be too thin or not as expected, comparing it to burlap. The quality is largely considered good, with the product being described as well-made and wrinkle-free. The color is also a positive aspect, with customers stating it is as pictured and adds a subtle, classic touch.