Customers appreciate the product's appearance, noting it is exactly as pictured and looks great in various rooms. The quality is frequently praised, with reviewers stating it is nicer than expected and well-made. The color is also a positive point, described as nice and vibrant. However, customers have expressed negative opinions regarding the product's thickness, with many finding it to be thin and flimsy. Despite this, the product is considered a good value for the money by several reviewers.