Customers praise the product for its exceptional softness and comfort, noting it is perfect for cozying up. The comforter is also appreciated for its warmth and pleasant weight, providing a soothing and snuggly experience. Reviewers find the appearance to be beautiful and attractive. However, some customers mention that the product can be very warm, potentially too hot for those who tend to overheat. There are also mixed opinions regarding shedding and matting after washing.