Customers report mixed opinions on the product's color accuracy, with many finding it significantly darker and more brown than depicted online. While some appreciate the appearance and vibrant green shade, others note that the ivory is more of a tan or dirty tan color. The product is generally considered to be of good quality and durable, with some customers specifically mentioning its hard-wearing nature. However, there are recurring concerns about the accuracy of product representation, as the colors and design elements often differ from website images.