Customers generally praise the product's appearance, with many finding it pretty, elegant, and exactly as pictured. The material is described as soft and fabulous, contributing to a rich look. However, opinions on sturdiness are mixed, with some finding it sturdy and well-made, while others express concerns about its stability, particularly the legs and bed slats. Assembly is also a point of contention, with some finding it easy and others describing it as difficult and time-consuming, noting unclear instructions. The color is generally well-received, though one reviewer noted a pinkish tone in the grey fabric.