Customers praise the product for its high quality construction and excellent value for money, noting it is sturdy and well-built. However, some reviewers experienced difficulties with assembly, with pieces requiring force and some noticing cracks. Concerns were also raised about durability, with one review mentioning a potential issue with the folding hinge and another noting screws coming loose. Additionally, some customers found the comfort lacking, specifically mentioning a desire for thicker cushions and issues with fading and cracking after a few months of use.