Customers report that the product is very soft underfoot, with some noting that their pets enjoy lying on it. However, there are significant concerns regarding the color and appearance, with many reviews stating that the color is only on the surface and wears off easily, revealing white fibers. This leads to a poor quality appearance, with white streaks and uneven coloring visible. The design is also criticized for this surface-level coloring, and the overall quality is deemed terrible by some.
