Customers praise the product for its exceptional comfort and softness, with many describing the sheets as feeling like a soft t-shirt or a cloud. The deep pockets are noted to fit mattresses well, and the quality is considered luxurious for the price. However, some customers have mixed opinions regarding the size, finding the sheets to be oversized and the fitted sheet not fitting their mattress as expected. There are also some reports of the material pilling after a month of use.