Customers appreciate the softness and absorbency of this product, with many finding the material to be super soft and lightweight. The appearance and color are also frequently praised, with reviewers noting that the product is beautiful and the colors are great. Customers are generally satisfied with the size, finding it perfect for various uses. However, some customers have mixed opinions regarding the material, with a few noting it's not as absorbent as expected or not the type of bath towel they are used to. There are also mixed sentiments about the color, with one reviewer stating it was cream instead of white.