Customers praise the product for its exceptional softness and beautiful appearance, noting that the colors are true to the images and the chevron pattern is attractive. Many reviewers highlight the good quality and value for money, with some stating it feels more expensive than it is. The product is also noted for its comfortable feel and ease of washing. However, some customers have experienced issues with sizing, finding the covers to be a bit too large for their duvets, and a few mentioned that the pillowcases were smaller than expected.