Customers find the product visually appealing, with many positive comments on its appearance. However, there are significant concerns regarding assembly, with reviews frequently mentioning difficulties, long build times, and missing or damaged components. The quality of the product is also a point of contention, with multiple customers reporting issues such as cracked or chipped pieces, warped wood, and drawers that stick or do not align properly. While some users found the dresser to be sturdy, others described it as lightweight and flimsy.