Customers praise the product's beautiful appearance and color, noting that the hues are often even prettier than depicted online. Many reviewers highlight the excellent quality and substantial feel of the rug, with some stating it looks richer than its price suggests. However, there are mixed opinions regarding durability, with some experiencing thread pulls and wear in high-traffic areas, while others report it holding up well over several years. The pattern is generally well-liked, though some found it larger than expected.