Customers find the product to be comfortable and appreciate its audio features, with speakers that work well and are easy to connect via Bluetooth. The chair is also noted for its ease of assembly and useful features like the massage lumbar and footrest. However, some customers express concerns about the product's value, with opinions that it feels cheap and may not be durable for heavier users. There are also mixed sentiments regarding the sturdiness of the chair, with one review mentioning the base splitting after a few weeks.
