Customers praise the product's appearance and quality, noting its high-end look and feel. The color is generally well-received, with many finding it to be a perfect ivory or cream tone that complements their decor. The product is also considered a good value for its price, with many reviewers highlighting its quality construction and attractive design. However, some customers have expressed concerns about shedding, with several reviews mentioning excessive fiber loss. There are also a few mentions of the product having a strong odor upon arrival.