Customers find these pillows to be very comfortable and of good quality, with many appreciating their softness and ability to retain shape. The packaging is noted as being compact and efficient, with pillows fluffing up quickly. However, opinions on the support level are mixed, with some finding them too soft and lacking adequate support, while others find them to be a good balance of soft and firm. The size is generally well-received, with some noting they are larger than expected.
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