Customers highly praise the product's appearance, softness, color, quality, and texture, frequently describing it as beautiful, gorgeous, and soft. Many reviewers note that the product looks even better in person than in online photos and that the colors are vibrant and true to the images. The quality is consistently described as excellent, with many feeling it exceeds expectations for the price. The texture is also a highlight, with customers enjoying its plush and soft feel. However, some customers have noted a strong chemical smell upon arrival that takes time to dissipate. Additionally, there are mixed opinions regarding the durability of the tassels, with some experiencing them unraveling.