Customers praise the product's attractive appearance and vibrant colors, noting that it often looks even better in person. The quality of the material is frequently highlighted, with many reviewers describing it as soft and well-made. The texture is also a positive point, with customers appreciating its plush feel underfoot. However, there is a recurring concern that the product is not truly suitable for outdoor use, despite being marketed as such, with some reviews indicating it requires professional cleaning and may not withstand outdoor elements.