Customers highly praise the product's beautiful appearance, with many describing it as gorgeous and a great accent piece. The quality is consistently noted as amazing, with reviewers appreciating the heavy, non-flimsy material. The colors are also well-received, often matching decor perfectly and sometimes being brighter than expected, which delighted customers. The intricate medallion design is a significant draw, contributing to the product's overall appeal. While the material is generally seen as durable and heavy, some customers found it to be a bit rough initially, though they anticipate it will soften with use.