Customers frequently praise the product's beautiful appearance and soft texture, noting that it adds a luxurious feel to their homes. The color is also well-received, with many finding it to be a perfect neutral tone. The material, a blend of jute and cotton, is described as high-quality and visually appealing. However, some customers have expressed disappointment with the product's quality, citing issues such as a loose weave, wavy edges, and shedding, particularly in comparison to previous purchases.