Customers praise the product's appearance, with many describing it as beautiful, luxe, and stunning, often noting the exquisite velvet and acrylic base that creates a floating effect. The material is frequently highlighted as elegant, high-quality, and easy to maintain, with a suede-like texture. The style is appreciated for its modern and elegant touch. However, there are mixed opinions regarding the color, with some finding it not true white but rather a beige or gray, though many found these shades to be a perfect fit for their decor.