Customers praise the product's attractive appearance and high quality, noting its well-made construction and durable materials. The colors are frequently mentioned as a positive attribute, fitting well with various decor styles. While many find the product comfortable and supportive, particularly for lumbar support, some reviews indicate it can be quite firm or even hard, making it more suitable for decorative purposes than for lounging. The size is generally well-received, often described as generous or perfect for accenting furniture. Some customers noted issues with tassels detaching and a few experienced an unpleasant odor upon arrival.