Customers praise the product's beautiful appearance and elegant design, noting it makes a bold statement and is a perfect accent piece. Many find it easy to install and appreciate its lightweight yet sturdy quality. The size is often described as larger than expected, making it ideal for filling large wall spaces. However, some customers have experienced issues with the quality, including pieces not lying flat against the wall, paint chipping, and minor construction flaws. Additionally, a recurring concern is the lack of included hardware for installation.