Customers praise the product's attractive appearance and excellent quality, noting that it often looks even better in person than in pictures. Many reviewers find it to be a great value for the price, with some stating it looks more expensive than it is. While generally considered durable and well-made, some customers have noted concerns about the material being prone to snags, particularly from pet nails, and that it can be difficult to clean. Opinions on color are largely positive, with the colors often described as true to online images.