Customers generally find the product to be attractive and of good quality, with many praising its appearance and sturdiness. However, assembly is frequently cited as a difficult and time-consuming process, with some reviews mentioning confusing instructions and alignment issues. Opinions on the material are mixed, with some finding it to be of good quality and others noting it does not appear to be real wood. The value is considered good by some for the price, while others feel it is overpriced given the assembly challenges and material quality.