Customers frequently praise the product's beautiful appearance and elegant design, with many noting that it looks even better in person. The size is often described as grand and impressive, with some reviewers finding it larger than expected but to their liking. The quality is generally considered good, with mentions of sturdy construction and luxurious velvet material. However, assembly can be challenging, with some customers reporting issues with misaligned holes, missing hardware, and unclear instructions. There are also mixed opinions regarding the stability of the slats and the thinness of the wooden platform supports.