Customers find the product to be visually appealing, with many describing its appearance as gorgeous, beautiful, and stylish. The color is generally well-received, with some appreciating the silver/ivory shades. However, opinions on the color are mixed, as some found the navy to be lighter than expected and the gray to appear dirty, while others noted the silver can look blue/lavender depending on the light. The quality is also a positive point for many, who describe it as good and high quality. Some customers noted that the rug sheds significantly and is difficult to vacuum.