Customers find the product to be visually appealing, with many describing it as beautiful, stylish, and elegant. The sturdiness of the frame is frequently praised, with some noting it remains secure and noise-free even after being moved. Assembly is generally considered easy, with some customers successfully putting it together on their own. However, there are significant concerns regarding the color, with multiple reviews stating that the "champagne gold" is not as depicted and appears more like bronze or rose gold.