Customers frequently praise the product's beautiful appearance and high quality, noting that it looks even better than expected and elevates spaces to a more luxurious style. Many reviewers found the installation process to be easy and straightforward. The packaging is also frequently mentioned as being excellent, with tiles arriving without damage. Customers are pleased with the color options and how well they match product images. However, one customer reported unexpected orange stains appearing on the tiles shortly after installation, which caused significant concern.