Customers generally find the product aesthetically pleasing, with some noting it looks nice in their bedroom. However, opinions are mixed regarding its overall appearance and durability, with some reviewers describing it as cheaply made and prone to peeling. The hardware, specifically the plastic handles, is a common point of dissatisfaction. While some found assembly to be simple, others experienced issues with drawers not sliding smoothly. Concerns about durability are also present, with mentions of drawers feeling like they might break and peeling finishes.