Customers generally praise the product's sleek design and slim profile, which saves space and enhances kitchen aesthetics. Many appreciate its functionality, ease of use, and smart features, such as app control and notifications. The performance is often described as powerful and efficient, with good ventilation and lighting. However, some users have experienced significant issues with the product's reliability, with reports of it malfunctioning or stopping working shortly after purchase. There are also mixed opinions regarding the visibility of the control panel, with some finding it difficult to see due to the lack of backlighting.