Customers appreciate the attractive appearance and sleek, modern design of this product, noting it fits well in various spaces and looks elegant. While many found assembly straightforward, some encountered issues with missing holes or mislabeled parts, leading to difficulties. Opinions on size are mixed, with some finding it spacious and others noting it's too narrow for larger shoes or too big for smaller spaces. The product's capacity is generally praised for holding a good amount of shoes, though some users found it challenging to fit adult-sized footwear.