Customers praise the product's beautiful appearance and elegant design, noting its softness and plush texture. Many reviewers are pleased with the color, describing it as a perfect shade of white or cream. The quality is frequently highlighted as a positive attribute, with some customers surprised by its craftsmanship. However, some reviews mention the product being thinner than expected or feeling a bit cheap, and a few customers experienced issues with stains or dead insects upon arrival. There are also comments about the texture being shaggier than anticipated, which can make vacuuming more difficult.