Customers find the product visually appealing, with many praising its appearance and style, noting it brightens rooms and complements various decor themes. The color is generally well-received, described as perfect and true to pictures, though some mention it's more ivory than pure white. The quality is frequently highlighted as great, with reviewers appreciating its construction and value for money. However, a common concern is the product's thinness, which can lead to it curling, sliding, and being difficult to vacuum.