Customers generally find the product to be comfortable and of good quality, with many appreciating its softness. However, opinions are mixed regarding the color, with some finding it perfect and others noting it appears more yellow or cream than white. The material also receives mixed feedback; while some find it soft and durable, others express a dislike for polyester. The product's appearance is also a point of contention, with some describing it as beautiful and others finding it less attractive than expected.