Customers generally praise the product's appearance and aesthetics, describing the decorative balls as beautiful, striking, and adding a glamorous touch to their decor. Many reviewers noted the nice size and how the mosaic pieces sparkle and reflect light. However, there are significant concerns regarding the quality and durability of the product. Numerous customers reported that mosaic tiles fell off upon arrival or shortly after, with some items arriving broken or with missing pieces. This fragility leads to mixed opinions on overall quality, with some finding them to be good quality while others deem them cheaply made and not worth the price.