Customers praise the product for its comfort, noting it feels like sleeping on a cloud and adds a cozy feeling to the bed. The fit is frequently highlighted as excellent, with deep pockets that secure the pad without slipping. Many reviewers also appreciate the quality and value for the price. However, opinions on thickness are mixed, with some wishing it were a bit thicker, while others question its long-term durability. A few customers also reported receiving items with stains.