Customers generally praise the product's performance, noting its quiet operation and effective cooking. The size is frequently highlighted as a key positive, fitting well in various spaces, especially under cabinets. Many reviewers appreciate the product's design, finding it sleek and stylish, and some have owned previous models for many years, indicating good durability. However, some customers express concerns about the product's longevity, with a few experiencing issues after only a few years. Mixed opinions exist regarding the control panel's readability and the durability of certain components like the door button.