Customers highly praise the product's beautiful appearance and luxurious look, noting that it adds a rich texture to their furniture. The quality and craftsmanship are frequently highlighted, with many reviewers describing the item as well-made and of high quality. The material is appreciated for its quality, and the texture is described as great, though some find it slightly scratchy due to natural fibers. The product is also found to be comfortable and a good fit for various decor styles.