Customers generally find the product easy to assemble and appreciate its attractive appearance. Many reviewers describe the chairs as sturdy and comfortable, with some noting they are surprisingly lightweight and easy to fold for storage. However, there are significant concerns regarding the quality of the wood, with multiple reports of splinters, cracks, mildew, and a general lack of sturdiness. Some customers also found the chairs to be smaller than expected and experienced issues with assembly, such as stripped screws and ill-fitting parts.