Customers generally praise the product's appearance, with many finding it adorable and well-detailed. The soothing sound of the water is also frequently mentioned positively. However, several customers express disappointment with the product's size, noting it is smaller than expected and appears in pictures. Opinions on value are mixed, with some finding it a great deal for the price, while others consider it too expensive for its size and quality. Functionality is generally positive, with the product working well and being easy to assemble.