Customers praise the product's attractive appearance, noting it is even prettier in person and has a beautiful, bold design. The quality is frequently highlighted, with many reviewers describing it as high-quality, excellent, and durable, even in high-traffic areas with pets and children. The thickness of the rug is also a common positive point, contributing to its substantial feel. However, some users mention that the rug pulls easily, is hard to vacuum, and sheds significantly.