Customers have mixed opinions regarding the product's color, with some finding it true to the pictures and lovely, while others felt it did not meet expectations or was different than anticipated. The appearance is generally praised as beautiful and as pictured, though some reviews mention minor flaws or a knit look not evident in photos. Opinions on the material are divided; some describe it as soft and great, while others find it itchy or not as expected. Concerns about quality and durability are frequently raised, with multiple customers reporting issues such as seams coming apart, pilling, and falling apart quickly.