Customers report mixed opinions on comfort, with many finding the product too firm or uncomfortable, while others find it comfortable after a break-in period. Assembly is generally considered easy, though some reviewers experienced difficulties with misaligned holes or unclear instructions. The size is frequently praised for fitting well in various spaces, but quality is a significant concern for many, with reports of cheap materials, poor construction, and items arriving damaged. Color is generally well-received, with customers appreciating the available options.