Customers generally appreciate the product's attractive appearance and find it to be a cute and beautiful addition to their gardens, with many receiving compliments. The product is also noted for its functionality, with birds and other wildlife enjoying the water source. However, there are mixed opinions regarding the size, with many customers finding it smaller than expected and wishing it were taller. Some customers have also expressed concerns about durability, noting that the product can chip easily or arrive broken. Functionality issues have also been reported, including pumps not working or becoming clogged.