The emerge shower column transforms your shower without altering the plumbing behind your shower wall. Inspired by modern European styles, the bold profile and impactful design exude an upscale motif while the customizability of the hand shower and overhead shower head combo revitalizes your showering experience. The emerge shower column works with any overhead shower head with no need to run plumbing through the ceiling. An integrated, 3-way diverter allows the use of the overhead shower and the hand shower together or separately.
Product = 5 Stars
Wayfair customer service = 4 Stars
Actual ability for Wayfair to get me the correct item on time = 0 Stars
Initially, item sent quickly and arrived on time. However, the item in the box clearly had already been (at least partially) installed and put back into the box! Customer Reps I spoke with each time were friendly and apologetic. They offered a small discount, but I paid for a new item and wanted a new item, or at least 50% off. They got a new one ordered and although I offered to return the 1st item, they told me to keep it. New ETA came and went and for 8 days status was simply "We are looking into a delay". Finally, 18 days after initial ETA I had to cancel, as the plumber was already scheduled, and we had to have the parts. Ultimately the plumber thought everything looked ok and we ended up using the "used" column. It turned out to be free - ironic since they refused to go higher than 20% discount! No complaints with Wayfair reps on my 4-5 calls, just frustrated that they couldn't tell me why my item was delayed!
Product itself does exactly what we need it to and looks great in new shower!
Also - Wayfair sent me 55 emails in 1 month requesting this review. (The last few days have been 3 emails within 1 hour each day!) 12 were marked as "FINAL REMINDER". Ha!. Kelly. Omaha, NE. Mon Jan 31 2022
