Customers praise the product's attractive appearance and softness, noting it is plush and feels nice underfoot. The design is frequently mentioned as being a perfect match to online images and blending well with various room decors. However, some customers have expressed concerns regarding durability, with one reviewer stating it looked "horribly awful" after only four months. There are also mixed opinions on color, with some finding it perfect and others noting it was lighter or creamier than expected.