Customers praise the product's attractive appearance and high quality, noting its gorgeous look and great value. The material is described as thick wool, contributing to its expensive appearance. However, opinions are mixed regarding the material, with some finding it rough and scratchy, making it more for decorative purposes than comfort. Color perception also varies, with some finding it accurate and others noting it differs from online images. While some find the product comfortable, others describe it as itchy and not ideal for comfort.