Customers praise the product for its exceptional softness and luxurious texture, often comparing it to real rabbit fur. Many reviewers find it comfortable and visually appealing, noting its elegant appearance and suitability as a decorative accent. However, a significant number of customers express disappointment with the product's thinness, with some suggesting it is more like a blanket than a rug and may require a pad for added comfort. There are also recurring comments about the product being slippery, with some users experiencing difficulty with it staying in place.