Customers appreciate the product's color, finding it perfect and vibrant, and suitable for various spaces. However, there are significant concerns regarding durability, with reports of fraying corners and loose threads upon arrival. The material is described as plastic jute-like, which contributes to issues with flattening and is prone to pulls from traffic and pet claws. Some reviewers also found the appearance less appealing than depicted in photos. The overall quality is questioned due to these issues.