Customers consistently praise the product's beautiful appearance and excellent quality, noting its thick and plush texture. The colors are frequently described as gorgeous and true to online images, enhancing the overall aesthetic of rooms. Many reviewers highlight the product's great value, stating it looks more expensive than its price. While the majority of feedback is positive, some customers mention that the rug sheds significantly, especially when new. Additionally, one review noted a discrepancy in the advertised size.